At Masquerade we always like to hear when our customers are truly satisfied with our customer service & the Costumes we provide. And we welcome you to share your Masquerade Experience with us…. & others.
If you would like to share your comments on this page, Read what others think or feel you would like to share yours, then please email your comments to us at firstname.lastname@example.org
Chloe & Bucktin / May 2017
Just wanted to say a huge thanks for helping Duncan and I sort out our costumes today. We absolutely love our outfits and are both now really excited about going to the party this weekend as we know we’ll look fab!
Su Fletcher / Jigsaw Players: March 2017
Sarah, Maggie and I both love using your company, i know im always harping on but you are so professional and helpful. A breath of fresh air in the industry.
Thank you for everything.
Janette Bridges: November 2016
Always our first choice when it comes to fancy dress such a massive variety and loads of ideas attention detail is so professional lucky to have it so near . Fabulous staff .
Rich Boon: July 2016
Very helpful and friendly lady…. you will be seeing us again!
Kelly & Tom Earl. July 2016
Photos from our medieval summer function. People commented on the outfits and were impressed with how authentic they were. Feel free to use them on your website if you would like to.Many thanks,
Mrs Nicholls: May 2016
Just wanted to let you know that we really loved the Roman costume that you provided us with. It was great my husband really looked like Julius Caesar!I was really thankful that you took the time to call me and sort out an alternative costume for us when we found out that our first choice was out of stock.The fact that you helped with getting the appropriate postage sorted was much appreciated.Thank you so much for all the effort you put into getting it to us. We will certainly be using your company again in the future.
Mr & Mrs Watson: September 2015
We would like to thank you Sarah very much for your help with our recent Anniversary Party. Ourselves and friends who visited you to hire costumes for our Georgian themed event were all so delighted with the quality of your costumes and your undivided attention that you gave each of us. It is very obvious to us all that you have a great passion and love for what you do. I believe these days that this quality is rare to find. We thought the whole experience was wonderful making our celebrations even more enjoyable. We very much look forward to seeing you again in the future.
Mrs H Parker: September 2015:
I Would just like to say thank you. Recently after placing an online order i received quick communication advising of a slight delay with my items ordered, however i was so pleased that i was kept informed daily with updates about alternative options, expected stock due dates and the time scale of the delivery. My parcel arrived sooner than estimated and all was great A joy to have a real person to help and not just a computer. Will defiantly buy from your website again, knowing that i will actually get the help i need !!
Mrs L Grant: July 2015
Thank you Masquerade costume hire. Such a relaxing and enjoyable experience. Cant thank Sarah Enough for all her help… And patience !! We had such lovely comments about our costumes and we took every opportunity to spread the word about Masquerade. The attention to detail in every aspect is faultless and we very much look forward to our next event ..
Mrs Guest: December 2014:
An enormous thank you to Masquerade for making our staff panto a huge success, 2nd year in a row. If nothing else the costumes looked professional !!
Miss Green: June 2013:
Hi, Just wanted to say a massive Thank you for your very quick turnaround for my sons birthday outfit. When i ordered it i was told as it was a special order it could take up to 10 days, however it arrived the next day just in time for his Birthday , he is super chuffed with it., you made my little boy very happy
Miss Durell: October 2012:
Am so impressed with your service, ordered on Thursday, email from to say it had been despatched on Friday, and low and behold it arrived yesterday just in time for book character week !! Thanks so much